SERVICES

Listed are the common services that we offer. However, we understand that every business has unique needs and budgets. We will work with you to create a tailored plan, with deliverables that will help you reach your goals.

Don’t see what you’re looking for below? That’s fine! Contact us for a free appraisal, no strings attached.

  • We help you combine our digital expertise with a well-defined strategy, to help maximise the potential of eCommerce. We will do a deep dive into your existing platform and find key areas of improvement, with the goal to optimise, increase KPIs and ultimately drive sales.

    • Website audits

    • Journey & experience mapping

    • eCommerce strategy & planning

    • Research & insights

  • Create new, or optimise existing eCommerce systems to deliver the best consumer journey with a focus on increased conversion and ultimately sales.

    • Implement changes to improve conversion

    • Build new sites

    • Landing page design and development

    • Product enrichment

    • Copy writing

    • Scoping and implementing new service tools (Eg. Shipping, promotional tools)

    • Implementing Google Analytics and tracking tools

    • Reporting tools to track KPIs and campaign performance

    • Testing promotional tactics

  • Utilise the digital marketing eco-system to reach new customers and unlock opportunities for growth, while retaining existing customers. 

    • SEO strategy

    • CRM development

    • Customer lifecycle mapping

    • Email marketing strategy

    • PPC marketing

    • Content marketing

HOW WE WORK

OUR PROCESS

Understand

We spend time understanding your business and current ways of working. We will also seek to understand your requirements, goals and KPIs.

This is the stage where we will gather an understanding on project scope and how we can be of help.

Plan

Based on your needs we will present our recommendations and the suggested scope of work to reach your goals. At this stage we will also provide an estimated cost of service.  

It’s important we have a collective understanding of what will be actioned. Your final approval is required before we proceed with our work. 

Deliver

We will start on the agreed upon work. We will be in contact throughout this period so you are always up to date with the latest developments. 

If project based, we will handover all the work that has been finalised to your in-house team for ongoing management. We will stay onboard for a short period of time to monitor results.

Want to work together? We’d love to chat.